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Appointment Setter

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<p style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">AmeriPro Roofing an industry leader in exterior remodeling for 25+ years is now hiring an <b>Appointment Setter</b> for our Remote Call Center team!   As an appointment setter you call on homeowners to generate interest and set appointments for complimentary exterior home inspections/estimates regarding Roofing, Siding, Window and Gutters projects.  Appointment setters will utilize an automatic dialing system with a combination of warm leads and new leads based on market needs.  No manual voicemails required.  Everything is automated for employee convenience!  Your energy is only used when a connection is made! </span></span></span></span></span></span></p><p style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">The ideal appointment setters are self-motivated, positive, accountable, energetic, enthusiastic, outgoing, self-sufficient, disciplined, goal oriented and competitive.  Must be flexible to work some evenings and weekends. </span></span></span></span></span></span></p><p style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><b><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Competitive Pay structure: </span></span></span></b></span></span></span></p><ul><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Starting Salary $38,000 - $45,000 + Bonus</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Bonus Opportunity monthly </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">100% Remote work</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Full Insurance Benefits (Health, Dental, Life and Vision)</span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">401K with 2% Employer Contribution </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Paid Time Off </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Company Paid Holidays </span></span></span></span></span></span></li></ul><p style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><b><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Day-To-Day: </span></span></span></b></span></span></span></p><ul><li style="margin-left:8px;"><u><strong>Schedule M-F 9:30 am-6pm CST & Saturday 8:30am-5pm CST </strong></u><ul><li style="margin-left:8px;">1 flexible day off during the week to offset schedule</li></ul></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Make outbound calls to homeowners (via automated dialing system) </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Answer connected inbound calls via our automated system </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Set appointments for our outside sales teams </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Educate homeowners on the importance of consultation </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Build rapport and trust with Homeowners (Under Promise and Over Deliver) </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Qualify homeowners to set quality appointments </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Achieve daily and weekly quota of appointments </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Use digital automated phone system </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Set correct dispositions in our dialing system </span></span></span></span></span></span></li></ul><p><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><b><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Requirements: </span></span></span></b></span></span></span></p><ul><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Reliable Internet connection, Laptop or Desktop computer (5 years or newer), and USB Headset </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">1-2 years’ minimum experience in Telemarketing, cold calling lead generation, appointment setting, business development, and or inside sales </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Previous experience in Home Improvement Industry a plus (not required) </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Strong Phone presence and presentation skills required </span></span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Strong communication skills required </span></span></span></span></span></span></li><li style="margin-left:8px;"><font face="Arial, sans-serif"><span style="font-size:13.3333px;">Previous sales training on objection/rebuttal handling strongly preferred</span></font></li></ul><div style="margin-left:8px;"><font face="Arial, sans-serif"><span style="font-size:13.3333px;"><strong>Location</strong>: 100% Remote position.  You must live in the following states to be eligible for hire: AZ, CO, FL, IA, IL, IN, KS, KY, MI, MD, MN, MO, NC, NE, OH, SC, TN, TX, VA, WI</span></font></div><p style="margin-bottom:11px;"><br><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><b><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">Why AmeriPro Roofing? </span></span></span></b></span></span></span></p><p style="margin-bottom:11px;"><span style="font-size:11pt;"><span style="line-height:107%;"><span style="font-family:Calibri, sans-serif;"><span style="font-size:10pt;"><span style="line-height:107%;"><span style="font-family:Arial, sans-serif;">AmeriPro Roofing is the nation’s leading residential Roofing Contractor!  We are Platinum Preferred Contractor and Master Elite Certified with industry recognized Manufacturers Owens Corning and GAF.  We are a National Roofing Contractor operating in 40 markets across 19 states!  We are growing and looking to expand into new markets year after year.  We pride ourselves in offering customers the best possible service and our employees the opportunity to learn, challenge and reach their potential. Our mission is to educate and inform homeowners and guide them through the process on qualifying for exterior remodeling projects!  We are a family-oriented privately owned business with well-rounded policies and procedures adapting to the ever-evolving Roofing Industry!</span></span></span></span></span></span></p><p style="margin-bottom:11px;"></p><p style="margin-bottom:11px;"></p><p style="margin-bottom:11px;"></p><p style="margin-bottom:11px;"></p><p style="margin-bottom:11px;"></p><p></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...