Commercial Account Executive, Acquisition | Melbourne | Remote

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<div class="content-intro"><p>Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at <u><span><a href="http://grafana.com" target="_blank">grafana.com</a></span></u> and follow us on <u><span><a href="https://www.linkedin.com/company/grafana-labs/" target="_blank">LinkedIn</a></span></u> and <u><span><a href="https://twitter.com/grafana" target="_blank">X</a></span></u>.</p> <p>We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.</p> <p>You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.</p></div><p><sub><strong>The Opportunity:</strong></sub></p> <p><sub>Grafana Labs is looking for a <strong>Commercial Account Executive, Acquisition</strong> based in <strong>Melbourne</strong> who will be responsible for prospecting and closing new business across South Australia. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before. </sub></p> <p><sub><strong>What You’ll Be Doing:</strong></sub></p> <ul> <li><sub>Identifying and closing new opportunities within current customer accounts</sub></li> <li><sub>Meeting and exceeding quarterly and annual sales targets</sub></li> <li><sub>Managing the full sales cycle including prospecting, meetings, demos, POCs, proposals, negotiations, and post-sale handover</sub></li> <li><sub>Generating sales through outbound prospecting and responding to inbound leads</sub></li> <li><sub>Articulating the value of Grafana Cloud and Grafana Enterprise to technical and business stakeholders</sub></li> <li><sub>Managing pipeline activity and sales performance using Salesforce</sub></li> <li><sub>Handling quotes, order processing, and general customer requests</sub></li> </ul> <p><sub><strong>What Makes You a Great Fit:</strong></sub></p> <ul> <li><sub>5+ years’ experience in infrastructure and / or cloud technology sales</sub></li> <li><sub>Proven track record of top-tier performance (top 10%) in competitive environments</sub></li> <li><sub>Tenacious, entrepreneurial, and collaborative mindset</sub></li> <li><sub>Experience in high-velocity tech companies</sub></li> <li><sub>Excellent communication skills across all channels (in-person, virtual, written)</sub></li> <li><sub>Salesforce fluency</sub></li> <li><sub>Comfortable working remotely with global teams</sub></li> <li><sub>Strong relationship-builder who thrives in a fast-paced, consultative environment.</sub></li> </ul> <p><sub><strong>Bonus Points For:</strong></sub></p> <ul> <li><sub>Familiarity with open-source technology</sub></li> <li><sub>Experience with Command of the Message and MEDD(P)ICC methodologies</sub></li> <li><sub>A technical background or experience selling technical products.</sub></li> </ul> <p><sub><strong>Compensation & Rewards:</strong></sub></p> <p><sub>Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.</sub></p><div class="content-conclusion"><div> <p><em data-stringify-type="italic">*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.</em></p> <p><strong>Why You’ll Thrive at Grafana Labs:</strong></p> <ul> <li><strong data-stringify-type="bold">100% Remote, Global Culture - </strong>As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.</li> <li><strong>Scaling Organization</strong> – Tackle meaningful work in a high-growth, ever-evolving environment.</li> <li><strong>Transparent Communication</strong> – Expect open decision-making and regular company-wide updates.</li> <li><strong>Innovation-Driven</strong> – Autonomy and support to ship great work and try new things.</li> <li><strong>Open Source Roots</strong> – Built on community-driven values that shape how we work.</li> <li><strong>Empowered Teams</strong> – High trust, low ego culture that values outcomes over optics.</li> <li><strong>Career Growth Pathways</strong> – Defined opportunities to grow and develop your career.</li> <li><strong>Approachable Leadership</strong> – Transparent execs who are involved, visible, and human.</li> <li><strong>Passionate People</strong> – Join a team of smart, supportive folks who care deeply about what they do.</li> <li><strong>In-Person onboarding </strong>- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. </li> <li><strong>Balance is Key</strong> - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. <em>*We will comply with local legislation where applicable.</em></li> </ul> <p><strong>Equal Opportunity Employer:</strong> <em>Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.</em></p> <p><em data-stringify-type="italic">Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.</em></p> <p>#LI-Remote</p> </div> <div><em>For information about how your personal data is used once you’ve applied to a job, check out our <a href="https://grafana.com/legal/applicant-and-candidate-privacy-policy/" target="_blank">privacy policy</a>. </em></div> <div> </div></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...