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Credit Control Executive

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Responsibility

What You’ll DoAccounts Receivable & Collections

  • Follow up with customers and sales teams on due and overdue receivables to ensure timely collection.

  • Monitor and manage deductions or claims raised by customers.

  • Send payment reminders and follow up on outstanding payments.

  • Prepare aging reports with comments and collection forecasts for review.

Credit Control Operations

  • Review and release daily blocked credit orders in a timely manner.

  • Process cash applications, Debit Notes, Credit Notes, and IRB e-Invoicing.

  • Send Credit Notes to customers to support payment processing.

  • Access customer e-portals to input and validate e-Invoice/Credit Note details and download claims for further action.

Claims & Reconciliation

  • Review, match, reconcile and resolve disputes arising from deductions or claims.

  • Work closely with internal stakeholders and customers to address discrepancies and drive resolution.

Reporting & Stakeholder Management

  • Prepare month-end reports and collection forecasts.

  • Participate in or conduct AR meetings when necessary.

  • Support ad hoc assignments and continuous improvement initiatives as assigned.

Who We’re Looking For

  • Diploma/Degree in Finance, Accounting, Business, or equivalent.

  • Minimum 2 years of experience in Credit Control or Accounts Receivable (FMCG experience is a plus)

  • Detail-oriented with strong accuracy in handling financial transactions

  • Proficient in Excel;

    experience with SAP S/4HANA, Vistex, or BW reporting tools is an advantage

  • Strong communication skills with the ability to manage stakeholders and resolve issues effectively

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