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Director, Applied AI

June 23, 2026

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FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to <a style="color:#0563c1;text-decoration:underline" href="mailto:HR@us.dsv.com">HR@us.dsv.com</a>. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com Location: USA - VIRTUAL - US Texas Division: Solutions Job Posting Title: Director, Applied AI - 117055 Time Type: Full Time<div style="border:none;border-bottom:none windowtext 1.0pt;padding:0.0in 0.0in 3.0pt 0.0in"> Location: Remote with preference to Dallas, New Jersey, Toronto, Phoenix, Chicago, and Austin POSITION SUMMARY </div> The Director, Applied AI – North America, leads the identification, development, and deployment of artificial intelligence capabilities across DSV Contract Logistics' North America shared business functions and core warehouse and distribution operations. This is a greenfield, builder role: the Director will personally architect and ship AI solutions — agents, fine-tuned models, and integrated workflows — that drive measurable improvements. The Director will establish the AI capability for North America from the ground up, set the standards and governance practices that protect the business, and represent North America in DSV's global AI governance forums. ESSENTIAL DUTIES AND RESPONSIBILITIES <div style="border:none;border-bottom:none windowtext 1.0pt;padding:0.0in 0.0in 3.0pt 0.0in"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Identify, prioritize, and quantify high-value AI use cases across Operations, BCM, Engineering, Shared Services, P+O, and other functions; build the multi-year AI roadmap and align it to enterprise growth, savings, and transformation targets.</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Personally design, build, and ship AI solutions, including LLM-based agents, fine-tuned models, retrieval pipelines, and intelligent automations integrated into the Microsoft 365 ecosystem, DSV’s WMS, TMS, and adjacent operational systems.</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Establish and own the North America AI engineering practices, including model selection, evaluation, prompt and agent design standards, MLOps, observability, and cost control.</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Define and operate the AI governance, risk, security, and responsible-AI framework for North America in alignment with DSV global policy; represent North America in DSV's global AI governance bodies.</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Construct rigorous business cases for each AI investment with clear ROI, baseline measurement, and post-deployment value tracking; partner with Operations Finance to validate realized savings.</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Translate business problems articulated by functional and operational leaders into well-scoped AI solutions; act as the primary internal consultant for AI feasibility, build-vs-buy, and vendor selection decisions.</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Evaluate, pilot, and operationalize commercial AI capabilities embedded in the existing technology stack, including Microsoft 365 Copilot, Coupa AI, and AI features in WMS, TMS, and ERP platforms; negotiate value where appropriate.</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Build and lead a small, high-performing team of AI builders over time; recruit, develop, retain, and motivate technical talent capable of operating in a complex matrix environment.</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Establish KPIs and OKRs that track adoption, model performance, and realized business value; report progress to North America executive leadership and contribute to global AI reporting.</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Partner closely with IT, Information Security, Legal, Privacy, P+O, and Finance to ensure deployments meet enterprise standards for data handling, access control, and regulatory compliance.</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Develop and deliver targeted enablement to functional leaders and operators so AI tools are adopted, trusted, and used at scale.</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Operate fluently across executive (C-Level) and operator (warehouse, procurement, real estate) audiences, modulating depth and language to fit.</li> </ul> SKILLS & ABILITIES </div> <div style="border-top:windowtext 1.0pt;border-left:windowtext 1.0pt;border-style:none;padding:7.0pt 0.0in 0.0in 15.0pt"> Education & Experience: </div> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Bachelor's degree in Computer Science, Data Science, Engineering, Mathematics, Statistics, or an equivalent quantitative field is required.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Minimum 10 years of progressive professional experience, with a minimum of 5 years building and shipping production AI/ML systems and a minimum of 3 years in a senior or lead capacity within a matrixed enterprise.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Demonstrated track record of personally shipping AI solutions to production and quantifying realized business value.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Experience standing up an AI capability or function from a greenfield state is strongly preferred.</li> </ul> <div style="border-top:windowtext 1.0pt;border-left:windowtext 1.0pt;border-style:none;padding:2.0pt 0.0in 0.0in 15.0pt"> Computer Skills: <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Strong, current proficiency in Python and modern AI/ML libraries (e.g., PyTorch, Hugging Face Transformers, scikit-learn).</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Hands-on experience with leading LLM ecosystems (OpenAI, Anthropic, Azure AI Foundry); agent frameworks (e.g., LangGraph, AutoGen, MCP); retrieval architectures and vector databases.</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Working knowledge of model fine-tuning, evaluation methodologies, and MLOps tooling.</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Strong fluency in the Microsoft 365 ecosystem, including Copilot, Power Platform, Microsoft Fabric, and Azure AI services.</li> <li style="border-width:medium;border-color:currentcolor;padding:0.0in;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Familiarity with cloud platforms (Azure preferred), SQL, and modern data warehousing patterns. </li> </ul> </div> Language Skills <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">English (reading, writing, and verbal)</li> </ul> Mathematical Skills <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Advanced quantitative skills, including statistics, linear algebra, and the financial mathematics required to construct rigorous business cases.</li> </ul> Other Skills <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Ability to walk into an ambiguous business problem, understand it deeply, and propose pragmatic AI and non-AI solutions.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Demonstrated ability to balance executive-level strategic framing with hands-on technical delivery.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Excellent written, verbal, and visual/presentation communication skills, including the ability to brief senior executives and translate technical concepts for non-technical audiences.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Strong commercial instincts; ROI-oriented; able to kill ideas that do not pencil out.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Ability to influence and build trust across multiple levels and functions in a complex, matrixed global organization.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Comfortable operating with significant ambiguity and limited precedent; bias to action.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Sound judgment regarding AI risk, including data privacy, intellectual property, model reliability, and reputational exposure.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Capable of recruiting, mentoring, and developing technical talent.</li> </ul> PREFERRED QUALIFICATIONS Education and/or Experience <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Master's or PhD in a quantitative field preferred.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Experience in third-party logistics, supply chain, transportation, or another complex multi-site operating environment isS preferred but not required.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Experience integrating AI with enterprise platofrms, WMS, TMS, or ERP systems.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Prior experience representing a business unit or region in enterprise-wide AI or technology governance.</li> </ul> Certificates, Licenses, Registrations or Professional Designations <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Relevant cloud or AI certifications (e.g., Microsoft Azure AI Engineer, AWS Machine Learning, Google Cloud ML) are desirable.</li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Active participation in the AI/ML practitioner community (publications, open-source contributions, speaking) is a plus.</li> </ul> <div> PHYSICAL DEMANDS </div> Frequently – Sitting / Bending / Walking and Standing Ability to Lift/Carry and Push/Pull <ul> <li style="font-size:12.0pt">21-50 pounds <ul style="list-style-type:circle"> <li style="font-size:12.0pt">Reach above shoulder, reach outward, squat, or kneel.</li> </ul> </li> </ul> Other Physical Requirements: While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile. WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <div> Reasonable Accommodations Statement </div> <div> To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. </div>For this position, the expected base pay range is $175,000.00 – $250,000.00 Annually. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the <a title="" href="https://flimp.live/DSV-Benefits" target="_self">DSV Benefits Showcase</a>. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at <a href="mailto:hr@us.dsv.com">hr@us.dsv.com</a>. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV – Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere Visit <a href="http://dsv.com https://www.dsv.com/">dsv.com</a> and follow us on <a href="https://www.linkedin.com/company/dsv/mycompany/verification/">LinkedIn</a> and <a href="https://www.facebook.com/dsv.global/">Facebook</a>.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs To Apply

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?