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[Hiring] Bilingual English/Russian Office Assistant @Special Touch Home Care

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Role Description

The Remote Office Assistant will provide phone-based and administrative support to Special Touch Home Care's office team. The ideal candidate will be comfortable handling incoming calls, documenting information accurately, assisting with scheduling and administrative coordination, and communicating professionally with patients, caregivers, clients, staff, and management.

This role requires strong communication skills in both English and Russian, excellent attention to detail, and the ability to work independently while remaining responsive and connected to the team throughout the day.

Job Duties

  • Answer and manage incoming calls from patients, caregivers, clients, and staff
  • Provide professional communication and support in both English and Russian
  • Document calls, messages, and interactions accurately and promptly
  • Assist with scheduling support and administrative coordination
  • Complete reports, data entry, and other office-related tasks
  • Communicate effectively with management and team members
  • Handle time-sensitive matters with professionalism, discretion, and attention to detail
  • Follow company procedures and maintain organized records
  • Support daily operational needs as assigned

Qualifications

  • Fluent English, spoken and written
  • Fluent Russian, spoken and written
  • Strong communication and customer service skills
  • Professional phone etiquette
  • Excellent organizational and multitasking abilities
  • Strong computer skills and ability to learn new systems quickly
  • Reliable high-speed internet connection
  • Ability to work independently and manage responsibilities effectively
  • Dependable, responsive, and available during scheduled working hours

Preferred Qualifications

  • Experience in customer service, administrative support, call center operations, healthcare coordination, interpretation, or translation
  • Experience working remotely
  • Experience supporting U.S.-based businesses
  • Spanish language skills are a plus

Schedule

  • Monday through Friday
  • 9:00 AM – 5:00 PM Eastern Time / New York Time
  • Approximately 35–40 hours per week

Compensation & Growth

  • $12 USD per hour
  • 18,000 ARS per hour
  • Weekly payments
  • Long-term opportunity
  • Potential for increased responsibilities and compensation based on performance and tenure

Engagement Type

  • Independent Contractor

Language Requirements

  • English required
  • Russian required
  • Spanish preferred
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