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[Hiring] Registered Nurse – Health Coach Consultant @CVS Health

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Role Description

We are seeking a highly motivated and experienced Registered Nurse (RN) with a strong background in chronic condition education and telephonic 1:1 member coaching. This is a remote, full-time position (40 hours/week) providing health coaching, assessment, and care support to members with chronic health needs. The RN Health Coach Consultant plays a key role in helping members understand their conditions, adopt healthier behaviors, and achieve optimal health outcomes through a collaborative approach. Applicants must be able to work independently in a remote environment while providing exceptional member support, education, and clinical insight.

Work Schedule

  • Must live in PST/MT time zone
  • Schedule: 8:30 a.m.–5:00 p.m.
  • Potential for one late shift from 11:30 a.m.–8:00 p.m.

Primary Responsibilities

  • Member Assessment & Engagement:
    • Conduct clinical assessments and review health data to evaluate member needs and program eligibility
    • Assess member readiness, health literacy, and technology capability
    • Engage members in chronic condition support and personalized coaching
  • Health Coaching & Lifestyle Modification:
    • Provide individualized telephonic health coaching using motivational interviewing
    • Support sustainable behavior change and promote positive health outcomes
    • Empower members to make informed healthcare decisions
  • Clinical Quality & Care Coordination:
    • Apply clinical guidelines, policy criteria, and regulatory standards
    • Consult with supervisors and Medical Directors to address barriers
    • Identify and escalate quality-of-care concerns
    • Provide accurate health information to support understanding
  • Monitoring, Evaluation & Documentation:
    • Develop and maintain individualized care plans
    • Document all interactions per regulatory and accreditation requirements
    • Monitor progress and adjust plans to meet member needs

Qualifications

  • Registered Nurse must hold an unrestricted nursing license and reside in a compact state with multi-state/compact privileges
  • 3+ years of acute adult Medical-Surgical RN experience
  • High-speed, hard-wired internet connection
  • Proficiency with Microsoft Office (Word, Outlook, Excel, Teams, PowerPoint), multi-system navigation and keyboarding
  • EMR documentation experience
  • Excellent communication skills
  • Ability to work independently and collaboratively

Preferred Qualifications

  • Telephonic chronic condition coaching experience
  • Managed care experience
  • EPIC EMR familiarity

Education

  • Associate Degree in Nursing (ADN) required
  • Bachelor of Science in Nursing (BSN) preferred

Anticipated Weekly Hours

  • 40

Time Type

  • Full time

Pay Range

The typical pay range for this role is: $54,095.00 - $129,615.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

  • Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families
  • Medical, dental, and vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs and other resources, based on eligibility
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