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Product Manager II, Trust & Safety Tools

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Pinterest is a platform aimed at inspiring creativity and planning memorable experiences. They are seeking a Product Manager for Trust & Safety Tools to own the product strategy for internal tools that enhance trust and safety, driving their transformation towards an AI-first future.


Responsibilities

  • Own and drive the T&S Tools product roadmap, including review queue systems (PinQueue), entity inspection and management (Lookup), bulk operations, and domain management tools
  • Define and ship AI-native tool capabilities — MCP integrations, AI-assisted workflows, intelligent routing, model testing interfaces, and new experiences that fundamentally change how practitioners interact with T&S systems
  • Partner deeply with T&S practitioners — ops reviewers, ML engineers, risk analysts, policy teams — to understand workflows, identify friction, and deliver improvements that compound over time
  • Manage the internal customer experience across a diverse user base with different needs and technical depth
  • Triage inbound requests from cross-functional stakeholders, communicate priorities, and maintain roadmap focus

Skills

  • 3+ years product management experience
  • Experience building products for internal users, operations teams, or enterprise customers
  • Strong user empathy — genuinely curious about how people work and motivated by making their workflows better
  • SQL proficiency — able to self-serve data investigation and analysis
  • Excellent stakeholder management — proven ability to juggle competing priorities from multiple teams
  • Strong written and verbal communication
  • Growth mindset with enthusiasm for AI — excited to learn and develop conviction about how AI transforms internal tooling
  • Bachelor's degree in a relevant field such as Computer Science, or equivalent experience
  • Trust & Safety or content moderation experience
  • Experience building or integrating AI-powered features
  • Background in ops efficiency measurement (AHT, throughput, cost metrics)

Benefits

  • The position is also eligible for equity.
  • Information regarding the culture at Pinterest and benefits available for this position can be found here.
  • Relocation Statement: This position is not eligible for relocation assistance.
  • In-Office Requirement Statement: This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.

Company Overview

  • Pinterest is a visual bookmarking tool for saving and discovering creative ideas. It was founded in 2010, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.pinterest.com/.

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