Revenue Operations Associate

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<p style="min-height:1.5em"><strong>An Introduction to Primer</strong></p><p style="min-height:1.5em">Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform.<br><br>Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><a target="_blank" rel="noopener noreferrer nofollow" href="https://primer.io/the-primer-showcase">Watch our showcase ></a></p><p style="min-height:1.5em"><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.primer.io/blog/series-c">Read up on our $100m Series C</a></p><p style="min-height:1.5em"><a target="_blank" rel="noopener noreferrer nofollow" href="https://primer.io/careers">Learn more about our culture ></a></p><p style="min-height:1.5em"></p><h2>🔍 What will you be doing?</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Partnering with the NA Head of Sales and GTM leadership to design and operationalise the North America GTM engine — territory planning, book-building, target account prioritisation and the operating rhythm that holds it all together.</p></li><li><p style="min-height:1.5em">Sharpening our ICP, sales motion and key propositions for the North American market using a mix of data, market context and direct merchant insight.</p></li><li><p style="min-height:1.5em">Owning the dashboards, reporting and analysis that tell us how we're doing — pipeline, conversion, forecast quality, account coverage, merchant ramp, payments volume, renewal health, expansion.</p></li><li><p style="min-height:1.5em">Turning that data into hypotheses, recommendations and decisions. Leadership should hear from you in clear, actionable terms about what's working, what isn't, and what we should do about it.</p></li><li><p style="min-height:1.5em">Working with Sales, Solutions Engineering and Customer Success to find the bottlenecks across the merchant journey — from first conversation through to onboarding, expansion and renewal — and fixing them.</p></li><li><p style="min-height:1.5em">Supporting the commercial side of deals: pricing, deal structure, renewals, repricing, upsells and the portfolio economics that sit underneath.</p></li><li><p style="min-height:1.5em">Identifying where AI can do the heavy lifting — account research, deal summaries, CRM hygiene, enablement — and building the workflows that put it into Sales' hands.</p></li></ul><p style="min-height:1.5em"></p><h2>👀 <strong>What we’d love to see:</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">3–5 years in revenue operations, sales operations, GTM strategy, business operations, management consulting, investment banking, private equity, or a similarly analytical commercial role.</p></li><li><p style="min-height:1.5em">Strong commercial judgment. You understand how pipeline, forecasting, productivity, pricing, renewals and expansion actually connect to revenue — not just as metrics, but as levers.</p></li><li><p style="min-height:1.5em">Genuine analytical chops. You can take messy data, turn it into a clear insight, form a hypothesis, and recommend an action. SQL familiarity and fluency in BI tools (Metabase, Omni) and CRMs (Salesforce) are needed, not nice-to-haves.</p></li><li><p style="min-height:1.5em">Sharp written and verbal communicator. You can hold your own with senior stakeholders and bring cross-functional teams along with you.</p></li><li><p style="min-height:1.5em">A builder of structure in ambiguous environments. You don't wait for a process to exist — you write one.</p></li><li><p style="min-height:1.5em">AI-fluent, or visibly motivated to get there fast. You see AI as a leverage tool for the work, not a side project.</p></li><li><p style="min-height:1.5em">Experience in B2B SaaS, fintech, payments or platform businesses is a plus, but the right operator from an adjacent background will be just as compelling.</p><p style="min-height:1.5em"></p></li></ul><h2>🚫 You may not like it here if:</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">You enjoy working in an office-setting, we are remote-first and always will be!</p></li><li><p style="min-height:1.5em">You are not comfortable with shifting context and navigating ambiguity</p><p style="min-height:1.5em"></p></li></ul><h2>✅ A typical interview process</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">An initial intro call with a Talent Partner</p></li><li><p style="min-height:1.5em">An interview with the Hiring Manager</p></li><li><p style="min-height:1.5em">Challenge Stage - Contextualised to the role</p></li><li><p style="min-height:1.5em">A final, values-alignment interview</p><p style="min-height:1.5em"></p></li></ul><h2>What’s the culture like at Primer?</h2><p style="min-height:1.5em">We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants <em>(and we also know how to have fun along the way).</em><br><br>We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workations, our annual company retreat, and co-working space access worldwide.<br><br>Finally, let’s go ahead and say it. The work that we do is challenging. Scaleups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone.</p><p style="min-height:1.5em"></p><h2>Our benefits</h2><p style="min-height:1.5em">🌍 We are fully remote and globally distributed; and have been since day one<br>💰 Competitive share options<br>🌴 Uncapped holiday, with 25 days minimum to be taken<br>🗣️ Co-working space access<br>📅 Workations & Company Retreat<br>💻 The best equipment for your role<br>🏠 £500 towards your home office setup<br>🔎 Generous learning budget<br>🏥 Private Medical Insurance<br>📈 A broad set of additional perks and benefits (<em>depending on location)</em></p><p style="min-height:1.5em"></p><h2>Don’t meet every single requirement?</h2><p style="min-height:1.5em">At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em">You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs.</p><p style="min-height:1.5em"><br>Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...