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SAP Developer / Global Support Manager

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<div><strong> Job Title: SAP Developer / Global Support Manager ( </strong> 11065)<br/><strong> Location:</strong> Columbia, South Carolina (Hybrid - 4 Days Remote / 1 Day Onsite)<br/> <strong> Duration:</strong> 12+ Months<br/> <strong> Interview Process:</strong> Two Rounds of Virtual Interviews<br/> <strong> Relocation:</strong> Candidate must currently reside in South Carolina or be willing to relocate before the project start date at their own expense. <br/> <br/> <strong> Key Responsibilities </strong><ul> <li> Lead SAP/Kronos project management activities in a public sector environment. </li> <li> Maintain and enhance the Kronos Timekeeping application including functional support, troubleshooting, and exception handling. </li> <li> Lead implementation of Kronos Advanced Scheduler replacing legacy post/duty roster systems. </li> <li> Serve as the primary communication lead for Kronos-related initiatives across the organization. </li> <li> Evaluate Kronos releases, enhancements, and defect fixes while coordinating deployment strategies. </li> <li> Lead testing efforts including test planning, execution, defect triage, deployment, and stabilization. </li> <li> Design and develop Kronos dashboards, reports, data views, HyperFinds, and statistical reporting solutions. </li> <li> Manage Kronos business structures, permissions, personalization, and access controls. </li> <li> Support and maintain SAP/SCEIS and Kronos system integrations. </li> <li> Troubleshoot integration issues and execute corrective actions as needed. </li> <li> Monitor Kronos system performance, time clock connectivity, and overall operational stability. </li> <li> Coordinate with Kronos Global Support (KGS) for issue resolution and deployment activities. </li> <li> Develop and deliver user training materials, job aids, and process documentation. </li> <li> Collaborate with business stakeholders, HR teams, executive leadership, and technical teams to support operational objectives. </li> <li> Manage project timelines, deliverables, risks, and communication activities throughout implementation cycles. </li> <li> Gather business requirements and define business rules, policies, and technical specifications. </li> <li> Ensure successful execution of full lifecycle SAP/Kronos implementations. </li> </ul> <strong> Required Skills </strong><ul> <li> 10+ years of experience with SAP Project Management in the Public Sector </li> <li> 3+ years of experience with Full Cycle SAP Public Sector Implementations </li> <li> PMP Certification </li> <li> Strong experience with Kronos Workforce Management solutions </li> <li> Experience with SAP/SCEIS integrations </li> <li> Experience leading enterprise application deployments and support activities </li> <li> Strong stakeholder communication and leadership skills </li> <li> Experience managing testing, deployment, and production support activities </li> <li> Experience with reporting, dashboards, and system configuration </li> <li> Ability to work in a hybrid onsite/remote environment </li> </ul> </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...