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Talent Acquisition Coordinator, Background Checks

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Job Description:

  • Manages end-to-end background check processes using the Sterling (now First Advantage) platform, ensuring compliance with global privacy laws and employment regulations
  • Collaborates closely with our Global Security team to assess and process adverse findings according to company policy and regulatory requirements
  • Monitors and tracks background check completion metrics to ensure alignment with hiring timelines
  • Ensures an excellent candidate experience through prompt follow-up and communication throughout the candidate’s life cycle from offer acceptance to start date
  • Serves as the subject matter expert for Talent processes and procedures by accurately advising candidates, employees and managers on the appropriate actions needed to proceed
  • Exercise judgment within defined procedures and practices to determine appropriate action
  • Works closely with third party stakeholders where required to provide information in accordance with local employment legislation
  • May assist with other projects as assigned

Requirements:

  • Bachelor’s degree or related business field coupled with 1 – 3 years’ experience in Human Resources
  • Experience with background check management, onboarding and processing TA related transactions
  • Self-starter with initiative, positive attitude, and passion for delivering an excellent candidate experience
  • Experience as first line of contact for candidates or customer service related role
  • Process improvement, training, communication and project management skills
  • Strong communication skills with ability to handle sensitive information discreetly
  • Superb attention to detail required as well as excellent verbal and written skills
  • Excellent problem solving, critical thinking, and analytical skills
  • Ability to work cross functionally, problem solve and adapt in a fast pace environment
  • Ability to work at all levels in an organization and across different cultures
  • Integrity in handling confidential and sensitive information
  • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Benefits:

  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...