Underwriting Manager, Accident & Health

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Job Description

Purpose of Role

  • Leading the Underwriting function for the Accident & Health business in a manner that contributes to profitability by achieving product and portfolio management objectives
  • Drive the Accident & Health new product development process from product documentation requirements, system requirements, submission for approvals both internally and externally.

    Assist Product

    Lines with marketing requirements including product launches, product design and planning.

Key Accountabilities & Responsibilities

  • Lead the underwriting function for Accident & Health, assessing risk and underwrite new and renewal business in accordance with established guidelines, with a focus on growth and profitability.
  • Monitor performance across all lines of business, products, channels, and major sponsors, ensuring revenue and profitability targets are met, and taking timely corrective actions as needed.
  • Manage relationships with intermediaries to stay abreast of market requirements and maximize topline growth.
  • Develop and maintain documented underwriting processes and frameworks, ensuring financial discipline is applied throughout the value chain, from top to bottom line.
  • Responsible for Portfolio Analysis, identify key actions to maintain targeted financial and oversee execution of action plans. Identify specific poor performing accounts; review of acquisition expenses; review of claim reports/activity; review of portfolio by producer.
  • Develop and maintain monthly/quarterly performance reports and provide insightful analysis to internal stakeholders.
  • Managing product development’s entire life cycle from product idealization, concept, creation to launch, including policy documentation and marketing materials within the approved product governance framework.
  • Collaborate with various stakeholders, such as legal, compliance, vendor, IT and distribution channels for product roll out.
  • Work with Product Leaders and Distribution channels to develop marketing strategies and plans for product development including working with Marketing/Corporate Communications on Marketing collaterals and new product launches.
  • Maintain proper documentation of all relevant internal/external analysis conducted and information used in product development, pricing and approval signoffs.
  • Create a system and process for ensuring appropriate post implementation/post launch monitoring of new products in line with the regulatory and Company guidelines.
  • Prepare product documentation for submission to PIAM and/or BNM where necessary.
  • Responsible for training underwriters along with the ownership of their future training needs for professional development.
  • Provide necessary and periodic training and guidance to operations related to underwriting.

Qualifications

  • Degree in any discipline, preferably Actuarial Science
  • AMII/ACII or equivalent insurance qualifications
  • At least 5 years of working experience in general insurance
  • Experience in project management, including involvement in the creation and launching of new insurance products to the market
  • Good Analytical, written and communication skills
  • Highly driven and independent
  • Competent knowledge of Microsoft Office Applications and relevant knowledge in IT core system functionalities
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