Quality Assurance Manager

Other Jobs To Apply

<span class="jobdescription"><p><strong>DSV - Global transport and logistics</strong><br>In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com </p> <p> </p> <p>Location: USA - VIRTUAL - US Texas </p> <p>Division: Solutions <br>Job Posting Title: Quality Assurance Manager <br>Time Type: Full Time</p> <p> </p><p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><strong><span style="font-family:Arial, sans-serif">Summary</span></strong></p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">The Quality Assurance Manager is responsible for ensuring that DSV's transportation and logistics operations meet industry standards and customer requirements. The Quality Assurance Manager is responsible for implementing quality assurance procedures, managing audits, and overseeing compliance with regulations and standards.</span></p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><strong><span style="font-family:Arial, sans-serif">Duties and Responsibilities</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Develop, implement, and maintain quality assurance procedures for transportation and logistics operations.</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Monitor compliance with industry standards and customer requirements.</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Coordinate and manage internal and external audits.</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Develop and implement corrective actions to address non-conformances.</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Review and approve quality-related documentation, such as standard operating procedures and work instructions.</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Analyze data and implement improvements to processes and procedures.</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Train employees on quality assurance procedures and standards.</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Communicate with customers and regulatory agencies as necessary to ensure compliance.</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Develop and manage quality metrics and key performance indicators.</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Perform internal audits</span></li> </ul> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><strong><span style="font-family:Arial, sans-serif">Educational background / Work experience</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">A Bachelor's degree in a relevant field such as business, logistics, engineering, or quality management is typically required. A Master's degree may be preferred.</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">A minimum of 5-7 years of experience in quality assurance in the transportation and logistics industry is usually required. </span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Experience managing audits and implementing corrective actions is preferred.</span></li> </ul> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><strong><span style="font-size:14.0pt;font-family:Arial, sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><a name="BACK_TO_COMPETENCIES"></a><strong><span style="font-family:Arial, sans-serif">Skills & Competencies</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Strong knowledge of quality assurance principles, practices, and methodologies.</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Excellent analytical and problem-solving skills.</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Excellent communication and interpersonal skills.</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Strong organizational and project management skills.</span></li> <li style="text-align:justify;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Knowledge of regulatory requirements and industry standards related to transportation and logistics.</span></li> </ul> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><strong><span style="font-size:14.0pt;font-family:Arial, sans-serif"> </span></strong></p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><strong><span style="font-family:Arial, sans-serif">Function / Market & Industry Knowledge / Business Acumen / Processes</span></strong></p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><strong><em><span style="font-size:10.0pt;font-family:Arial, sans-serif">Supervisory Responsibilities (if any)</span></em></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">The Quality Assurance Manager may supervise a team of quality assurance professionals.</span></li> </ul> <p style="text-align:justify;margin:0.0in 0.0in 0.0in 0.5in;font-size:10.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><strong><em><span style="font-size:10.0pt;font-family:Arial, sans-serif">Preferred Qualifications</span></em></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Professional certification in quality assurance, such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA).</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Experience with ISO 9001 or other quality management systems.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Experience with Lean Six Sigma methodologies.</span></li> </ul> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><strong><span style="font-family:Arial, sans-serif">Language skills</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Fluent in English (oral and written)</span></li> </ul> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><strong><span style="font-family:Arial, sans-serif">Computer Literacy</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:10.0pt;font-family:'Times New Roman', serif"><span style="font-family:Arial, sans-serif">Proficiency in Microsoft Office suite, as well as experience with quality management software or other relevant tools, is typically required.</span></li> </ul> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><strong><span style="font-family:Arial, sans-serif">At Will Employment</span></strong></p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Calibri Light', sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">DSV, employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.</span></p><p style="text-align:justify">For this position, the expected base pay range is $105,000.00 – $115,000.00 . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.</p> <p style="text-align:justify"> </p> <p style="text-align:justify">Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the <a title="" href="https://flimp.live/DSV-Benefits" target="_self">DSV Benefits Showcase</a>. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.</p> <p style="text-align:justify"> </p> <p style="text-align:justify">DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at <a href="mailto:hr@us.dsv.com">hr@us.dsv.com</a>. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.</p> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong>DSV – Global transport and logistics</strong></p> <p style="text-align:justify">Working at DSV means playing in a different league.</p> <p style="text-align:justify">As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.</p> <p style="text-align:justify">With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. </p> <p style="text-align:justify">At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.</p> <p style="text-align:justify"><strong>Start here. Go anywhere</strong></p> <p style="text-align:justify">Visit <a href="http://dsv.com https://www.dsv.com/">dsv.com</a> and follow us on <a href="https://www.linkedin.com/company/dsv/mycompany/verification/">LinkedIn</a> and <a href="https://www.facebook.com/dsv.global/">Facebook</a>.</p> </span>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...