Senior Test Delivery Lead (Remote in USA)

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<span class="jobdescription"><p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.</span></p> <p> </p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Summary</b></h2> </div><div><p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif">The <strong>Senior Test Delivery Lead</strong> is a program level‑ leadership role within the Testing Center of Excellence (TCoE), positioned between the <strong>Test Delivery Director</strong> and <strong>Test Delivery / QA Leads</strong>. This role is responsible for the <strong>end to end‑ oversight of testing delivery for one or more programs</strong>, ensuring execution aligns with approved scope, schedules, quality expectations, and SLA/KPI commitments. The Senior Test Delivery Lead translates strategic direction into actionable delivery plans, providing strong governance and execution oversight while enabling Delivery Leads to focus on project‑level execution.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>Your role in our mission</b></h2> </div><div><ul> <li style="line-height:15.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Program Level‑ Delivery Oversight</strong><br>Provides oversight for testing delivery across assigned programs, monitoring progress, dependencies, risks, and quality outcomes throughout the SDLC. Ensures test planning, execution, and reporting remain aligned with program milestones, release schedules, and business priorities.</li> <li style="line-height:15.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Stakeholder and Cross ‑Functional Coordination</strong><br>Acts as the primary program level coordination point between Test Delivery Leads, Release Test Managers, product, development, conversion, and release management teams. Ensures cross functional dependencies are actively managed and issues are resolved in a timely manner‑ to avoid delivery disruption.</li> <li style="line-height:15.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Governance, Reporting, and Risk Management</strong><br>Participates in program and operational governance forums, reporting program health through metrics d riven status updates. Owns program level RAID management, ensuring risks and issues are identified early, mitigated appropriately, and escalated when required. Supports change governance by assessing impacts and ensuring alignment with SLA and quality commitments.</li> <li style="line-height:15.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Metrics Driven‑ Execution and Continuous Improvement</strong><br>Reviews test execution metrics, defect trends, and SLA/KPI performance to identify improvement opportunities within assigned programs. Drives corrective actions, supports process enhancements, and ensures adoption of Test CoE standards and best practices.</li> <li style="line-height:15.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Shared Services Integration</strong><br>Ensures effective engagement with Test CoE shared services, including automation, performance testing, environments, tooling, and test data management. Promotes consistent use of enterprise frameworks and accelerators to improve efficiency and delivery outcomes.</li> <li style="line-height:15.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong>Demand and Capacity Support</strong><br>Supports demand and capacity planning for assigned programs by participating in pipeline reviews, contributing to effort estimation, and evaluating skill requirements. Works with Directors and TMO to ensure appropriate staffing alignment based on program scope and complexity.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>What we're looking for</b></h2> </div><div><ul> <li style="font-family:arial, helvetica, sans-serif">Seasoned QA leader with 10+ years in software testing (5+ in leadership) across large healthcare/government programs, including Medicaid DDI, modernization, and CMS‑compliant state implementations.</li> <li style="font-family:arial, helvetica, sans-serif">Deep expertise in healthcare data and transactions, including HIPAA X12 (270/271, 276/277, 834, 837, 999, 835) and NCPDP D.0 pharmacy claims.</li> <li style="font-family:arial, helvetica, sans-serif">Proven leadership across full testing lifecycle—SIT, E2E, Regression, Performance, parallel and UAT.</li> <li style="font-family:arial, helvetica, sans-serif">Strong tooling and technical capabilities, including ALM, Jira, Zephyr, qTest, and experience with AI‑driven testing and functional/regression automation.</li> <li style="font-family:arial, helvetica, sans-serif">Highly effective communicator and stakeholder manager, skilled in executive reporting, risk management, cross‑team alignment, and guiding distributed teams with a governance‑driven, resilient leadership style.</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:18.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px"><b>What you should expect in this role</b></h2> </div><div><ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0px;margin-bottom:0.0px;vertical-align:middle;font-family:arial, helvetica, sans-serif;font-size:12.0pt">This is a full-time permanent regular salaried (W-2) employee position.</li> <li style="margin-top:0.0px;margin-bottom:0.0px;vertical-align:middle;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Monday through Friday work schedule (40 hours per week).</li> <li style="margin-top:0.0px;margin-bottom:0.0px;vertical-align:middle;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Health (medical, dental, vision) benefits start on day 1 of employment.</li> <li style="margin-top:0.0px;margin-bottom:0.0px;vertical-align:middle;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Company match 401K and other benefits available within months of starting.</li> <li style="margin-top:0.0px;margin-bottom:0.0px;vertical-align:middle;font-family:arial, helvetica, sans-serif;font-size:12.0pt">New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment. Any exception requires manager approval prior to employee's Gainwell start date.</li> <li style="margin-top:0.0px;margin-bottom:0.0px;vertical-align:middle;font-family:arial, helvetica, sans-serif;font-size:12.0pt">For all hybrid and remote positions employees' Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload.  Greater speeds will of course provide better performance.</li> <li style="margin-top:0.0px;margin-bottom:0.0px;vertical-align:middle;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Video cameras must be used during all interviews, as well as during the initial week of orientation if hired.</li> <li style="margin-top:0.0px;margin-bottom:0.0px;vertical-align:middle;font-family:arial, helvetica, sans-serif;font-size:12.0pt">Applying does not gurantee an interview, and the use of AI during screenings and interviews is prohibited.</li> <li style="margin-top:0.0px;margin-bottom:0.0px;vertical-align:middle;font-family:arial, helvetica, sans-serif;font-size:12.0pt">This position will remain posted to accept applications until June 29, 2026.</li> </ul> <p style="margin-top:0.0px;margin-bottom:0.0px;vertical-align:middle;font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </p> <p style="margin-top:0.0px;margin-bottom:0.0px;vertical-align:middle;font-family:arial, helvetica, sans-serif;font-size:12.0pt">#LI-NB1</p> <p style="margin-top:0.0px;margin-bottom:0.0px;vertical-align:middle;font-family:arial, helvetica, sans-serif;font-size:12.0pt">#LI-REMOTE</p></div></div></div><p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">The pay range for this position is $113,900.00 - $162,700.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a <span style="color:#cb1ac6"><u><a style="color:#cb1ac6" href="https://jobs.gainwelltechnologies.com/content/benefits/?locale=en_US">401(k) employer match, comprehensive health benefits</a></u></span>, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.</span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our <span style="color:#cb1ac6"><a style="color:#cb1ac6" href="https://www.gainwelltechnologies.com/">company website</a></span> and visit our <span style="color:#cb1ac6"><a style="color:#cb1ac6" href="https://jobs.gainwelltechnologies.com/">Careers site</a></span> for all available job role openings.</span></p> <p> </p> <p><span style="font-size:8.0pt;font-family:arial, helvetica, sans-serif"><em style="font-style:italic">Gainwell Technologies <span style="color:#32363a">is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. <span style="font-size:8.0pt;font-family:arial, helvetica, sans-serif">Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.</span></span></em></span></p> </span>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...