Sr Revenue Operations Analyst

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<p><span data-ccp-props="{" 134233118":false,"335551550":0,"335551620":0,"335559739":120}"=""> </span><span>Join TrueCommerce at a critical point in our growth. </span><span data-ccp-props="{" 134233118":false,"335551550":0,"335551620":0,"335559739":120}"=""> </span></p> <p><span>The Senior Analyst, Revenue Operations, New Business owns the operating intelligence behind our new logo motion. This role drives visibility into pipeline, conversion, and forecast accuracy, and provides the data and insight that sales leadership uses to run the business across North America and EMEA.</span><span data-ccp-props="{" 134233118":false,"335551550":0,"335551620":0,"335559739":120}"=""> </span></p> <p><span>You will work closely with sales leaders and the VP of Revenue Operations to translate pipeline activity into clear performance signals and actionable recommendations. This is not a reporting role. It is an analytical role that connects data to decisions.</span></p> <p> </p> <p><strong>What You'll Do: </strong></p> <p><span><strong>Pipeline and Data Management</strong></span><span data-ccp-props="{" 134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":200,"335559739":100}"=""><strong> </strong></span></p> <ul> <li><span> Own NetSuite CRM data quality across all new business opportunities</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Maintain accurate stage progression, close dates, required fields, and deal metadata</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Build and enforce data standards, validation rules, and pipeline hygiene processes</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Run ongoing pipeline audits, identify gaps early, and drive resolution with sales leadership</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Manage and deprecate outdated field values, picklists, and legacy data that reduce reporting reliability</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> </ul> <p aria-level="2"><span> </span></p> <p><span><strong>Pipeline Coverage and Funnel Performance</strong></span><span data-ccp-props="{" 134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":200,"335559739":100}"=""><strong> </strong></span></p> <ul> <li><span> Track and manage pipeline coverage against the 3.5x standard across NA and EMEA segments</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Build and maintain pipeline dashboards by stage, source, segment, rep, and region</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Track MQL to SAO to Closed Won conversion across cohorts including Channel and direct motions separately</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Analyze funnel velocity, deal progression, and stage-by-stage conversion rates</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Identifyperformance gaps, quantify impact on bookings, and deliver recommendations not just reports</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Monitor non-responsive pipeline and work with sales to establish clearer qualification gates</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> </ul> <p aria-level="2"><span><strong> </strong></span></p> <p><span><strong>Forecast and Performance Visibility</strong></span><span data-ccp-props="{" 134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":200,"335559739":100}"=""><strong> </strong></span></p> <ul> <li><span> Support the weekly forecast process with rep-level rollups across NA and EMEA</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Track forecast accuracy trends across reps, teams, and segments over time</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Maintain scenario models across commit, upside, and risk categories</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Build accuracy improvement loops that make each forecast cycle better than the last</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Provide executive leaders with forward-looking pipeline risk and opportunity signals</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> </ul> <p aria-level="2"><span><strong> </strong></span></p> <p><span><strong>Quota, Territory, and Capacity Insights</strong></span><span data-ccp-props="{" 134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":200,"335559739":100}"=""><strong> </strong></span></p> <ul> <li><span> Track quota attainment across all new business roles globally</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Maintain quota coverage visibility and surface capacity gaps by segment and region</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Support territory and segmentation analysis across NA, EMEA, and Channel motions</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Assist in comp plan tracking and variable attainment reporting across ACV, ARR, and net retention metrics</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> </ul> <p aria-level="2"><span><strong> </strong></span></p> <p><span><strong>AI and Automation</strong></span><span data-ccp-props="{" 134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559738":200,"335559739":100}"=""><strong> </strong></span></p> <ul> <li><span> Identify manual, repetitive analytical processes and build automated workflows to replace them</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Support the VP of Revenue Operations in operationalizing AI-driven tools including pipeline hygiene automation, deal risk flagging, and pre-call research</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Work with Gong transcript data and NetSuite records to surface expansion signals and churn risk indicators</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> </ul> <p><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></p> <p><strong>Success in Year One: </strong><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></p> <ul> <li>Pipeline reflects real opportunity and risk with no dead weight sitting in the funnel</li> <li>Coverage consistently aligns to the 3.5x plan across all segments and regions</li> <li>Forecast accuracy improves measurably quarter over quarter</li> <li>Data in NetSuite is clean, trusted, and no longer debated in leadership reviews</li> <li>Sales leadership uses your analysis to make decisions, not just acknowledge reports</li> </ul> <p><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></p> <p><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span><strong>Requirements for Success: </strong></p> <p><span><strong>Required</strong></span><span data-ccp-props="{" 335559685":0,"335559991":360}"=""> </span></p> <ul> <li><span>3 to 5 years in Revenue Operations, Sales Operations, or GTM Analytics in a B2B SaaS environment</span><span data-ccp-props="{" 134233118":false,"335559739":80}"=""> </span></li> <li><span> Strong CRM capability including field management, workflow configuration, and reporting (NetSuite preferred)  </span></li> <li><span> </span><span>Advanced analytical skills with the ability to move from raw data to business insight and recommendation</span><span data-ccp-props="{" 134233118":false,"335559739":80}"=""> </span></li> <li><span> </span><span>Experience with a BI tool such as Power BI, Tableau, or QuickSight</span><span data-ccp-props="{" 134233118":false,"335559739":80}"=""> </span></li> <li><span> </span><span>Clear, concise communication with the ability to present findings to sales leaders and executives</span><span data-ccp-props="{" 134233118":false,"335559739":80}"=""> </span></li> <li><span> </span><span>Comfort operating in a fast-moving environment where processes are still being built</span><span data-ccp-props="{" 134233118":false,"335559739":80}"=""> </span></li> </ul> <p><span><strong>Preferred</strong></span><span data-ccp-props="{" 134233117":false,"134233118":false,"134245418":true,"134245529":true,"335559685":0,"335559738":200,"335559739":100}"=""><strong> </strong></span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></p> <ul> <li><span> Experience in a PE-backed, high-growth SaaS company operatingunder board-level scrutiny</span><span data-ccp-props="{" 134233118":false,"335559739":80}"=""> </span></li> <li><span> Analyze funnel velocity, deal progression, and stage-by-stage conversion rates</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Identify performance gaps, quantify impact on bookings, and deliver recommendations not just reports</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> <li><span> Monitor non-responsive pipeline and work with sales to establish clearer qualification gates</span><span data-ccp-props="{" 134233118":false,"335559685":720,"335559739":80,"335559991":360}"=""> </span></li> </ul> <p> </p> <p><strong>Perks & Benefits</strong></p> <ul> <li>Remote first and casual work environment</li> <li>401k with 3.5% company match and vested after 2 years</li> <li>20 PTO days - 1 birthday day off - 3 summer days - 1 volunteer day - 10 company holidays</li> <li>Medical, dental, vision and other life/health insurance plans</li> <li>Paid parental leave</li> <li>Wellness reimbursement program</li> </ul> <p> </p> <p><strong>Who is TrueCommerce?</strong></p> <p><em>TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, Siemens, Ocean Spray, and many more.</em></p> <p><em>Please visit our careers website for additional information</em></p>

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